Legal information
Effective 7 October 2026 · fripilot.co.uk · these terms apply to customers of the UK market (prices in pounds sterling).
Legal notice
Publisher: SUNHAT DEV, the trading name of Romans Hattrait, sole trader (entrepreneur individuel) established in France.
Address: 63 Chemin du Cros du Pont, 13710 Fuveau, France. Company number (SIRET): 951 920 297 00011.
UK VAT No.: GB 530420246 — prices on fripilot.co.uk are in pounds sterling and include 20% UK VAT.
Contact: contact@fripilot.fr
Hosting: IONOS SARL, 7 place de la Gare, 57200 Sarreguemines, France — servers located in the European Union.
Independence: Fripilot is an independent service. It is not affiliated with, endorsed by or sponsored by Vinted or any brand mentioned on the site. "Vinted" is a trademark of Vinted UAB.
Terms of sale
1. The service
Fripilot is an online management tool (CRM) for Vinted sellers: sales synchronisation, bookkeeping, stock management, invoices, consignment management and analytics. It is supplied as a digital service through your web browser and the Fripilot Connect browser extension.
2. Plans and prices
Monthly subscriptions, prices including 20% UK VAT:
- Discovery — £5.99 per month (1 shop, up to 50 items in stock)
- Starter — £24.99 per month (3 shops, unlimited stock)
- Pro — £38.99 per month (5 shops, consignment, bundles, AI analysis, eBay channel)
- Enterprise — £68.99 per month (unlimited shops, priority support)
- Extra shop on any plan — £5.99 per month
The features of each plan are detailed on the pricing page. A VAT invoice is issued for every payment.
3. Free trial
New accounts get a free trial (currently 30 days) with no payment card required. We email you before the trial ends. If you have not chosen a plan by the end of the trial, paid features are paused: nothing is charged and your data is kept.
4. Payment, renewal and price changes
Payments are processed by Stripe; Fripilot never stores your full card details. A subscription is charged when you subscribe and then automatically renews every month on the same date until you cancel. We will give you at least 30 days' notice by email of any price change; the new price applies from the next renewal after that notice, and you may cancel before it applies.
5. Cancelling your subscription
You can cancel at any time, in a few clicks, from your account (subscription management) or by emailing contact@fripilot.fr. Cancellation takes effect at the end of the billing period already paid; paid features remain available until then.
6. Your statutory right to cancel (consumers)
If you are a consumer, you have the right to cancel your subscription within 14 days of the day you subscribe, without giving any reason (Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013). To exercise it, tell us clearly by email to contact@fripilot.fr (you may use the model cancellation form, but you do not have to).
By subscribing, you ask us to start the service immediately. If you then cancel within the 14 days, we refund what you paid within 14 days, minus a proportionate amount for the service supplied up to the time you told us you were cancelling. The refund is made with the payment method you used.
7. Your statutory rights
Under the Consumer Rights Act 2015, the service must be supplied with reasonable care and skill, and digital content must be of satisfactory quality, fit for purpose and as described. Nothing in these terms affects your statutory rights. If something is wrong, contact us and we will fix it or, where appropriate, give you a price reduction or refund.
8. Nature of the service
Fripilot is a management aid. Figures such as margins, tax estimates or profit are provided for information only and are not accounting, tax or legal advice: you remain responsible for your own declarations (for example to HMRC). Where relevant, consult a qualified accountant.
9. Liability
We do not exclude or limit our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything that cannot be excluded or limited by law. We are responsible for loss you suffer that is a foreseeable result of our breach of these terms or our failure to use reasonable care and skill. We are not responsible for loss that was not foreseeable, nor for decisions taken by third-party platforms (such as Vinted or eBay) about your accounts, except where caused by our own breach. If you use Fripilot for business purposes, our total liability is limited to the fees you paid us in the 12 months before the event giving rise to the claim.
10. Complaints and disputes
Please send any complaint to contact@fripilot.fr: we reply within 5 working days and try to resolve every issue amicably. We are not obliged to use an alternative dispute resolution (ADR) provider and do not currently do so.
If you are a consumer living in the United Kingdom, these terms are governed by the law of the part of the UK where you live, and you may bring proceedings in your local courts (the courts of England and Wales, Scotland or Northern Ireland). If you are a business customer, these terms are governed by French law and the French courts have jurisdiction.
Terms of use
1. Account
Using Fripilot requires an account (email and password). You must be at least 18, give accurate information and keep your password confidential. You are responsible for activity on your account.
2. The browser extension and Vinted
Sales and stock are synchronised through the Fripilot Connect extension, which reads, on your initiative and in read-only mode, the data of the Vinted shop you are already logged into in your browser. Fripilot never asks for your Vinted password.
Fripilot is not affiliated with or approved by Vinted. Vinted may consider the use of a third-party tool connected to an account to be contrary to its own terms and may restrict, suspend or close accounts. You remain responsible for complying with Vinted's terms and can disable the extension at any time from your browser.
3. Acceptable use
You agree not to disrupt the service, resell it, or automate requests beyond normal use. Fair-use limits apply.
4. Availability and changes
We aim for high availability but cannot guarantee that the service will never be interrupted (maintenance, third-party dependencies). The service evolves; we will not remove a core feature of your plan without telling you in advance, and you may cancel if a change is to your detriment.
5. Suspension and termination
We may suspend or close an account in case of serious or repeated breach of these terms, after notice where reasonable. If we close your account for a reason other than your breach, we refund any prepaid period you have not used.
Privacy notice (UK GDPR)
Who we are
The controller of your personal data is SUNHAT DEV (Romans Hattrait, sole trader), 63 Chemin du Cros du Pont, 13710 Fuveau, France — contact@fripilot.fr.
What we collect, why, and on what basis
| Data | Purpose | Lawful basis |
|---|---|---|
| Email address, password (hashed, never stored in clear), language, market | Create and manage your account | Contract |
| Vinted sales, financial and shipping data, listings (titles, photos, brands, sizes) synchronised by the extension | Provide bookkeeping, stock, invoice and analytics features | Contract |
| Data about your buyers (Vinted username, and for professional accounts name, email and address) | Track sales and issue your sales invoices — we process it on your behalf (see Data processing terms) | Your instructions (you are the controller) |
| Gmail access (only if you connect it — read access to Vinted emails) | Import sales and buyer details from Vinted emails | Contract |
| eBay access tokens and listing ids (only if you connect eBay) | Publish and withdraw your eBay listings | Contract |
| Billing details and invoices; subscription status (payments handled by Stripe) | Charge your subscription and keep accounting records | Contract; legal obligation |
| Support messages; questions typed into the website chat assistant | Answer your questions | Contract; legitimate interests (answering visitors) |
| Service emails (welcome, trial reminders, payment issues) | Run the service | Contract |
| Marketing emails about Fripilot and our other products for Vinted sellers | Keep you informed | Your consent, or for customers our legitimate interests in promoting similar services (you can opt out at any time) |
| Website analytics (Microsoft Clarity, Metricool) | Understand how the site is used | Your consent (cookie banner) |
| Technical logs (IP address, browser) | Security and fraud prevention | Legitimate interests |
We never sell your data, never use it for credit scoring, and never use synchronised Vinted data for purposes unrelated to the service. We make no decisions about you based solely on automated processing.
Who we share it with
- IONOS — hosting and backups (European Union)
- Stripe — payments (Ireland / United States)
- Brevo — delivery of our emails (France)
- Anthropic — AI features: website chat assistant, AI analysis and eBay listing text (United States)
- Microsoft (Clarity) and Metricool — website analytics, only if you accept them (United States / Spain)
- eBay and Google — only if you connect your eBay or Gmail account, on your instruction
International transfers
Our servers are in the European Union, which benefits from UK adequacy regulations. Where data is transferred to the United States, it is protected by the UK Extension to the EU-US Data Privacy Framework where the recipient is certified, or otherwise by the ICO's International Data Transfer Addendum to the EU Standard Contractual Clauses.
How long we keep it
- Account and synchronised data: for as long as your account exists; deleted when you ask us to delete your account.
- Invoices and accounting records: 10 years, as required by French commercial law.
- Email logs and support messages: for the life of the account.
- Technical logs: a few weeks. Analytics data: according to the provider, at most 13 months.
Your rights
You have the right to access, correct, erase, restrict or port your data, to object to processing based on legitimate interests, to object at any time to direct marketing, and to withdraw your consent at any time. Write to contact@fripilot.fr: we reply within one month. Every marketing email contains a one-click unsubscribe link.
You also have the right to complain to the UK Information Commissioner's Office (ICO): ico.org.uk, 0303 123 1113.
Sharing within SUNHAT DEV products
SUNHAT DEV also publishes Friprix, FriShot and Vinted Tracker. Your email address and communication preferences (opt-in, unsubscribe) may be consolidated in an internal tool shared by these products, to manage consent and — if you are a customer or have opted in — to tell you about our other products for Vinted sellers. You can object at any time.
Data processing terms (business customers)
When you use Fripilot for your business, the personal data of your buyers and consignors that you synchronise or enter is processed by SUNHAT DEV as your processor, and you are the controller (Article 28 UK GDPR). SUNHAT DEV undertakes to:
- process that data only to provide the service and on your documented instructions (these terms and your use of the app);
- ensure that anyone authorised to access it is bound by confidentiality;
- apply appropriate security measures: encryption in transit (HTTPS), hashed passwords, restricted server access, daily backups on separate servers in the EU;
- use only the sub-processors listed above, and inform you of any intended change so you can object;
- assist you in responding to requests from data subjects and in meeting your security obligations;
- notify you without undue delay of any personal data breach affecting your data;
- delete your data at the end of the service (or return it on request beforehand), unless the law requires us to keep it;
- make available the information needed to demonstrate compliance with these obligations.
Contact
For any question, complaint or data request: contact@fripilot.fr — SUNHAT DEV, 63 Chemin du Cros du Pont, 13710 Fuveau, France.